PLATFORM PRIVACY POLICY
Shaping Futures, hereinafter referred to as the "Platform," is unequivocally committed to the privacy, confidentiality, and security of the personal data of its users (students, parents/guardians, tutors, and partners). We are guided by a caring approach and maximum transparency in the handling of information, transforming legal security into an extension of our holistic dedication to human development.
1. Scope and Object
In accordance with the General Data Protection Regulation (GDPR), we process your data based on the following legal grounds:
Contract Execution: To manage tutoring sessions, create student profiles, and ensure the proper delivery of educational services.
Consent: For sending informational communications, newsletters or mathematical challenges (revocable at any time).
Compliance with Legal Obligations: For issuing invoices and fulfilling tax obligations with the Tax and Customs Authority in Portugal.
This Privacy Policy governs the processing of personal data collected through our digital platform, website, and interactions associated with international mentoring and tutoring services in exact sciences. By using the Platform, the user declares to know and accept the terms described in this document.
Your data is kept only for the period strictly necessary to fulfill the purposes described in this policy:
Academic profile data and tutoring history are kept for the duration of the service contract and for up to 2 years after its termination, for the purposes of academic records or reactivation, unless a request for deletion is made.
Tax and invoicing data are kept for the legally required period in Portugal (currently 10 years).
Shaping Futures does not sell or trade your personal data. We only share data with subcontractors essential to the platform's operation (such as video conferencing tools, web hosting, and invoicing), ensuring that all strictly comply with the GDPR. Whenever we use suppliers outside the European Economic Area (EEA), we ensure that transfers are based on adequacy decisions or standard contractual clauses of the European Commission.
As the data subject, the user has the right to exercise the following rights guaranteed by law at any time:
Right of Access: To know what data is being processed.
Right of Rectification: To correct incorrect or outdated data.
Right to Erasure ("Right to be Forgotten"): Request the deletion of your data (provided it does not conflict with legal retention obligations).
Right to Restriction and Objection: To object to treatment or request its temporary suspension.
Right to Data Portability: To receive your data in a structured and machine-readable format.
To exercise your rights, simply send a request to Contact by email: contato@shapingfutures.pt. If you believe that your rights have not been respected, you have the right to file a complaint with the National Data Protection Commission (CNPD) in Portugal.
(Transparency) = Security
2. Data We Collect
We only collect the data strictly necessary to provide our excellent mentoring services:
Identification and Contact Information: Name, email, phone number and, where applicable, details of the parent/guardian.
Academic and Profile Data: School year, intended exams (e.g., international exams), identified difficulties, and learning pace.
Billing Information: Tax Identification Number (NIF), billing address, and payment details (securely managed through payment gateways).
Usage Data: Attendance history, academic progress notes issued by the tutor, and basic interactions on the platform.